On a Wednesday afternoon, at a small desk, in a cramped, long, dirty gray office trailer; right outside of an old dark urine colored building going through its third year of construction, sits an ordinary guy answering help desk calls for the Byte Corporation.
“Help desk this is William. How may I help you?”
“Yes,…I can’t figure out something on my computer,” responded a frustrated older male voice. His leathery, worn and tattered face smothered with wrinkles and sadness could somehow be seen over the phone.
“Maybe I can help. What’s your problem?”
“Well I’m looking for the meaning of life on my computer. The guy at the store said I could find it with this new model that I just bought, although, I don’t see it anywhere.”
Continue reading “Help Desk, How may I help you? Part 1”
“Call me Phil,” he said as they walked to the technology room.
Once he unlocked the door and let Frank in he was amazed at how large it was. It had four sections to it. There was a very dark corner section that looked like it had ancient artifacts of the I.T. industry in it. One section seemed to store supplies like printer toner cartridges, spare computers, monitors, and other ready for use equipment. Another section was where Phil obviously did administrative work and then there was an entire other room. It was a special room.
As a part of the special room there was a locked door and a glass window to allow viewing. This small room housed the server rack that had the network servers, network router, and switches. He pointed out that it had its own air conditioner, as well as the whole room used solar panels on the roof for power, and it could work on twelve hours of an uninterrupted power supply in case of black outs.
Continue reading “It’s only Thursday Part 5”